Why every technologist should do a tour of duty in government By Arif HarbottPosted on September 28 2017June 23 2020Posted in DefaultTagged digital, government, transformation My current tenure working in government digital, data and technology is coming to an end and I wanted to share my experiences and lessons learned.… Read More Arif Harbott 28 Sep 2017 - read
Becoming customer obsessed with the five stages of digital customer focus By Arif HarbottPosted on April 25 2015June 23 2020Posted in DefaultTagged customer focus, digital2 Comments on Becoming customer obsessed with the five stages of digital customer focus The Five Stages of Digital Customer Focus describe a framework that will help you listen, learn, react and value digital customers. The turning point in… Read More Arif Harbott 25 Apr 2015 - read
A Digital Advisory Board – Start small, think big, move fast By Arif HarbottPosted on January 22 2015June 23 2020Posted in DefaultTagged digital, digital advisory board1 Comment on A Digital Advisory Board – Start small, think big, move fast Recently I chaired a round table discussion with some of the best digital thought leaders in the industry co-chaired by James Humphreys of Wilton & Bain… Read More Arif Harbott 22 Jan 2015 - read