Understanding the most important metric in your digital business By Arif HarbottPosted on May 6 2015December 21 2020Posted in DefaultTagged customer satisfaction, nps3 Comments on Understanding the most important metric in your digital business Why customer satisfaction is so important for your digital business, how to track it and how to improve it. If I could only choose one… Read More Arif Harbott 06 May 2015 - read